Annual Report

Logistics

Developing collaborations

With the opening of the Hongkong Post Logistics Centre in Tuen Mun in April 2008, we are now able to provide clients with warehousing and logistics services. In its first full year of operation, the Logistics Centre has received and dispatched more than two million items. Its wide scope of services includes warehousing and stock management, pick and pack, local delivery, online order tracking, handling import and export declarations and import license applications, arranging cross-border transportation, and freight forwarding services.

Leveraging on our delivery network

Our comprehensive delivery network continues to support the government's receipt and dispatch services, including services such as inter-library exchange of books and document exchange between offices, departments and agencies. In addition, we provide fulfillment services for local e-merchants by delivering lightweight products such as cosmetics and small electronic devices.

Expanding e-commerce with ShopThruPost

Our ShopThruPost online platform recorded excellent sales performance in 2008/09, achieving year-on-year revenue growth of 95%. We now have over 15,000 registered members, who are kept updated about developments in ShopThruPost via regular newsletters. Seasonal highlights included a special ShopThruPost promotion over the Christmas period that offered gifts with purchases.

In March 2009 we revamped the ShopThruPost service to integrate it better with our range of other e-commerce solutions. This revamp involved enhancing the website layout, adding a more user-friendly interface and creating a better "ambience" for shopping online. We also added extra payment options (China Union Pay and Alipay), and increased the range of delivery options. The number and variety of products available for online purchase were increased, and we also added an easy-to-use address book function for our members.

There has been strong growth of outward international mail traffic generated by Internet trade in Hong Kong. In February 2009, we collaborated with Korea Post to provide Hong Kong customers with a wider selection of Korean products in our Internet shopping mall, "ShopThruPost", using our value-for-money promotion and distribution solutions for their merchants. We believe that postal administrations should collaborate more closely to grasp the business opportunities arising from booming online trade, and to counteract the negative impact of recent economic uncertainties. We have also begun to collaborate with other postal administrations in the area of e-commerce.

Our comprehensive delivery network provides essential support for our logistics service.

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